- Plan & execute the end-to-end implementation of Branch's technology into the mobile applications & tech stacks of large global enterprises.
- Lead in-person & remote technical workshops with engineering & product teams on Branch's technical capabilities & integration process.
- Leverage your understanding of mobile and web technology to help customers execute their desired use cases & discover new custom use cases.
- Flex project management skills to build, manage, deliver project plans internally and externally.
- Work with customers and internal stakeholders to deliver technical service throughout the entirety of the customer lifecycle.
- Interact with customers in person, over phone, and via email/slack to answer technical questions and provide support.
- Investigate and troubleshoot implementation issues and bugs.
- Build business cases & performance reports showcasing implementation progress, campaign performance, and the Branch Value Proposition.
- Collaborate with Branch's account management, product, and engineering teams to build & grow the Branch platform.
- 2+ years iOS and/or Android programming experience (building apps with Java/Objective-C/Swift, releasing apps to the app store, etc).
- 3+ years experience in Mobile and/or SaaS industries (ideally in a customer-facing role).
- Problem-solving skills around technical, product, and business questions.
- Ability to manage multiple projects & deliverables running in parallel timelines.
- Ability to understand & clearly communicate details behind Branch's SDK & SaaS products with technical & non-technical customers.
- Excellent bilingual verbal communication and writing skills - Korean and English
- Outstanding work ethic and can create value with minimal direction.
- Intellectual curiosity and hunger.
- Bachelor's degree in Computer Science (or comparable experience).
- Experience pulling & manipulating data & logs using SQL.
- Experience using productivity tools like: JIRA, Charles Proxy, Chrome Developer Tools, etc.
- Web development experience using: Javascript, CSS, HTML, React, etc.
- Experience developing with 3rd party SDKs: mParticle, Segment, Adobe Launch, Adobe Analytics, Google Analytics, Google Tag Manager.
- Project management experience.
Solutions Architect, Korea - Seoul, 대한민국. - Branch Metrics
설명
At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.
As a Solutions Architect at Branch, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks. A successful Solutions Architect can combine hands-on implementation of cutting-edge mobile technology, with strategic technical mapping, while effectively building client relationships through strategic communications, planning and project management. If you're an enthusiastic & driven self-starter; enjoy becoming deeply familiar with the technical details of any new mobile technology; can effectively build relationships with internal & external stakeholders; and enjoy building technical solutions that deliver value for your clients; then you're a great fit for this mission-critical role that is a key driver of growth for Branch. This role caters to the APAC market which includes Korean and non-Korean customer base. Non-Korean customers will be served remotely from Seoul in the English language.
As a Solutions Architect, you'll get to:
You'll be a good fit if you have:
Nice to have:
This role will be based at our Seoul office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.