- Support Fortinet's customers globally and primary responsible for local support for Korean customers.
- Understand customer network/security implementation and requirement technically.
- First Level Technical issue support, analysis, troubleshooting and consultation.
- Effective communication with customers and colleagues.
- Manage customer expectation appropriately.
- Provide technical solution recommendation or workaround for any Fortinet product model limitation/known issue.
- Customer case management and escalation.
- Reproduce customer issue/bug in lab environment.
- Knowledge, idea and experience sharing within the team.
- Contribute to the team's success and be part of good team player.
- Proactively support given tickets for the customer's issues with Fortinet Products (Weekday).
- 2-5 years working experience in networking/security related field.
- In-depth knowledge of TCP/IP.
- Experience in TCP/IP, dynamic routing and L2/L3 network protocols implementation.
- Adequate communication and written skills in English.
- Got sense of urgency and capable to handle tense situation.
- Positive, communicative and customer-oriented attitude.
- Quick learner.
- Having any of industry certificates (NSE4, NSE7, FCNSP, CISSP, CCNP, CCSP,CCNA,CCIE,AWS ...)
- Experience in security products and technology (e.g. Firewall, IPS, DDoS)
- Good exposure in Unix/Linux environment would be a plus.
- Experience in system integration and multi-vendor environment/
- Experience in data centre deployment.
- Experience in wireless access point.
- Experience in SQL database.
- Experience in virtualization.
- Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience. (Preferred)
-
Cloud Support Engineer
위치: beBee S2 KR - 5일 전
Amazon Seoul, 대한민국. 풀타임· Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploym ...
-
Cloud Support Engineer
위치: Talent KR S2 - 5시간 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deployment ...
-
Cloud Support Engineer
위치: Talent KR S2 - 5시간 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deployment ...
-
Cloud Support Engineer
위치: beBee S2 KR - 5일 전
Amazon Seoul, 대한민국. 풀타임· Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploym ...
-
Support Engineering
위치: beBee S2 KR - 1일 전
Microsoft Corporation Seoul, 대한민국. Paid WorkWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...
-
Support Engineering
위치: Talent KR S2 - 5시간 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
-
Support Engineering
위치: Talent KR S2 - 5시간 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
-
Cloud Support Engineer, People with disabilities
위치: Talent KR S2 - 5시간 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 technical issue에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network ...
-
Application Support Engineer
위치: beBee S2 KR - 6일 전
MathWorks Seoul, KR, 대한민국. 풀타임Resumen del empleo · MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad e ...
-
Cloud Support Engineer
위치: Talent KR S2 - 5시간 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임ABOUT US · Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantag ...
-
Technical Support Engineer
위치: Talent KR S2 - 5시간 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
-
Application Support Engineer
위치: Talent KR S2 - 5시간 전
MathWorks Seoul, 대한민국.Job Summary · Job: 32495-JYU · Location: · Department: · As an Application Support Engineer based in our Seoul office you will help our customers solving complex technical issues related to MATLAB, Simulink and our entire suite of products. The list of applications includes Dat ...
-
Advanced Support Engineer
위치: Talent KR S2 - 5시간 전
Fortinet Seoul, 대한민국. 풀타임Location: Korea (Seoul) · Role Overview: · Fortinet is growing and we are expanding our APAC technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the APAC region. · We require ...
-
Senior Customer Support Engineer
위치: Talent KR S2 - 5시간 전
Cinemo Seoul, 대한민국.Position Description · You will be part of our Department of Customer Project Management (CPM). · As Senior Customer Support Engineer you will work directly with our customers for the successful integration of our product portfolio. You will contribute to complex projects and h ...
-
Technical Support Engineer 1
위치: Talent KR S2 - 5시간 전
Datadog Seoul, 대한민국.Technical Support Engineer 1 · Seoul, South Korea · #LI-SL1 · We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our tec ...
-
PDU PC PIDS Support Engineer
위치: Talent KR S2 - 2일 전
Ericsson Seoul, 대한민국.Description · Join our Team · About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are ins ...
-
PDU PC PIDS Support Engineer
위치: Talent KR S2 - 5시간 전
Ericsson Seoul, 대한민국.Description · Join our Team · About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are ins ...
-
Customer Production Support Engineer
위치: Talent KR S2 - 5시간 전
Teradyne Seocho-gu, 대한민국.Organization & Role · The Teradyne Korea Production Support team is looking for a highly-motivated, energetic, technically driven Field Production Support Engineer. This is a technical field support position that combines both – the classical Field Service Engineer and Field App ...
-
Product Support Engineer 4
위치: Talent KR S2 - 5시간 전
Teradyne Seongnam-si, 대한민국.Organization & Role · The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. This role is enabled by an ...
-
Cymer Customer Support Engineer
위치: Talent KR S2 - 5시간 전
ASML Hwaseong-si, 대한민국. 풀타임SUMMARY · Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resour ...
Cybersecurity Support Engineer - Seoul, 대한민국. - Fortinet
설명
Location: Korea (Seoul)
Role Overview:
If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits.
Responsibilities:
Requirements:
