- Serve customers accordingly with Gucci selling ceremony
- Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
- Guarantee cross and up-selling for all product categories
- Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
- Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
- Ensure the achievement of individual and Store goals, enhancing and developing the business
- Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
- Contribute to manage the visual display of the products in accordance with Gucci visual standards
- Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
- Ensure the products replenishment and physical inventory of merchandise
- Follow Company grooming, accordingly with Gucci standards and policies
- Min 2 years of experience in Retail industry (Luxury Retail Preferred) Strong client-focused attitude in line with hospitality culture
- Deep passion for fashion and luxury
- Excellent communication and relational skills
- High flexibility and ability to adapt to different clients
- Ability to work in a fast moving and dynamic environment
- Team-player mentality, Commercial awareness and strong business acumen Bachelor's Degree is preferred
GUCCI Senior Client Advisor - Ulsan, 대한민국. - GUCCI KOREA LLC
설명
Description
Key Accountabilities
Key Requirements
Job Type
RegularStart Date
Schedule
Full timeOrganization
GUCCI KOREA LLC