Sr. Service Engineer - Seoul
등록 회원 전용 Seoul, 대한민국.
1개월 전
* 이 급여 범위는 beBee에서 추정한 것입니다.
Job summary
We are looking forward to a Sr. Service Engineer in Eaton's Electrical business, based in Seoul, Korea.
Responsibilities
- Provide technical support to customer service issues and training.
- Be responsible for critical issues resolution and urgent customer responses in delivering analysis and reports.
- Serve Korea PQ customers in power quality products (1P, 3P UPS) installation, implementation, maintenance and provide other services in responsible areas.
- Discover problems and solve them for end-users to obtain customer satisfaction and business opportunities
- Involved in Service SOP's establishment, training distributor & customer with SOP.
- Analyse the data of feedback from customers and markets, communicate the results with Product and Quality teams to improve the product and service
- Improve the technical process, monitor the effectiveness of the processes to seek opportunities for improvement. Consolidate the solutions into training and practice sharing.
- Improve service tools to support field service and issue resolution.
Qualifications
- Bachelor's degree in Engineering, Electronical Engineering is preferred.
- Fresh graduate or less than 7 years' experience in Electronics related industry would be preferred
- Electrical knowledge preferred 1~7 years' experience.
- 전기기사자격증
- Knowledge of Codes and Standards
- Good communication in both oral & writing
- Be initiative and responsible for work
- Teamwork and excellent interpersonal skills
- Work under pressure
직무설명서
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