- Responsible for achieving growth in sales through new business development, leading the delivery of projects, and ensuring service excellence to clients
- Helps clients to improve the quality and safety of their business performance through the application of internationally recognized standards
- Support the growth of our sales and delivery for a range of services and may have specialism and expertise in several of them, including:
- Perform 3rd- party onsite ISO audits, ISO 27001 / training in line with DNV guidelines, policies and procedures
- Sales activities in ICT sector as a subject matter expert
- Interact directly with customers at all levels of management in developing timely, complete and accurate reports of their current level of compliance or implementation of their management system
- Document and report audit activities and results and resolve the Technical Review (TR) issues if any so that the lead time to customer is optimized
- Provide timely and accurate reviews of customer corrective action and closure
- Maintains appropriate audit credentials and pursues advancement of those credentials and other related credentials as needed
- Generate leads & opportunities across services, pass on to sales and support Sales Team, if required
- Support Operations Planning & Scheduling by timely communication on dates for delivery of various services
- Support efficiency projects such as Travel, Audits / Trainings and non-refundable activities
- Prioritize Key Customers and be the Customer Manager for assigned projects and represent DNV professionally for delivery
- Ensure Customer rapport and resolve any customer complaints
- Flexible work arrangements for better work-life balance
- Generous Paid Leaves (Annual Paid Leave, Special Paid Leave)
- Pension and Insurance Policies (Corporate insurance policies, Accident insurance, Unemployment insurance, Medical insurance, National Pension, Travel insurance )
- Additional Benefits (Long Service Awards, Retirement Allowances, Housing Allowances, Festive Allowances, Transportation Allowances, Meal Allowances, Tuition Assistance for Employees Kids)
- Bachelor's or Master's Degree in Information Technology or relevant field
- Minimum 3 years experience in the ICT industry
- Must have done accredited Lead Auditor (LA) course of ISO 9001 and ISO27001. Additional LA courses in ISO 20000, ISO 22301 will be an added advantage
- Knowledge of ICT related standards like ISO 9001, ISO 27001, ISO 20000, ISO 22301
- Knowledge of legal requirements related to ICT sector
- Strong work experience in quality, security, service management, business continuity in ICT sector, willing to conduct trainings in these areas
- Additional qualification in other standards an advantage such as 9001, 14001, 45001 etc.
- Must have the ability to work independently and in teams
- Proven project and/or team leader, delivering service excellence
- Excellent interpersonal skills, with excellent customer service skills
- Ability to speak very well in Korean and English, both written and verbal
- Ability to work in an international team, delivering and leading teams to produce high quality deliverables on time and on budget
- Ability to lead multiple projects in parallel, often with conflicting demands and timelines
- Willingness to travel and work around Korea and other locations
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Information Communications Technology - Seoul, 대한민국. - DNV
설명
This position reports to the Auditor Team Leader.
*Benefits may vary based on position, tenure/contract/grade level*
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
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Seoul에서의 Information Communications Technology 전문가 사용자
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Wesley Smith
Expert Neuroscientist & SWE. '21-23 NRF BP Fellow