IT Business Solutions Analyst - Seoul

Job summary

The IT Business Solutions Analyst (Temporary) serves as the primary liaison between IT and business teams, focusing on effective communication, project coordination, and the successful delivery of IT initiatives over a 12-month period.

Responsibilities

• Support end-to-end project execution—from planning and scheduling to tracking milestones and deliverables—while managing documentation, budgeting, and procurement to keep initiatives on time and within scope.
• Drive meaningful change by identifying process improvement opportunities and guiding business users through the IT change request process, ensuring alignment with JTI's change management framework and proactively mitigating risks.
• Lead the implementation of approved enhancements by coordinating with global project teams and overseeing seamless integration between market-level and corporate IT systems.
• Partner closely with stakeholders to capture and translate complex business needs into clear, actionable technical specifications, supporting test case development and validation to ensure high-quality delivery.
• Play a key role in evaluating and selecting innovative IT solutions that align with business objectives, contributing to solution design that meets both functional requirements and JTI's global standards.
• Ensure smooth transitions post-implementation by contributing to support model development, coordinating knowledge transfer, and assessing go-live readiness in collaboration with project leads.

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