Retail Operation Manager - Seoul Incheon Metropolitan Area

Job summary

Manage and monitoring of all activities involved in providing operation support to stores in Retail & DF channel according with Global Retail policies, process, activities and indications, in co-operation with Retail Operations Corporate function.

Responsibilities

• Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
• Guarantee proper organization and accessibility of merchandise in the FOH (sales floor) and the Back of House in accordance with Montblanc directives and procedures
• Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss prevention and inventory discrepancies.
• Collect all data needed to have a clear understanding of all operations policies and procedures such as ICS, Internal audit, in preparation to train colleagues and new hires.
• Collaborate the activities for new store opening or relocation, ensuring the coordination among the different actors involved
• Support store project team, by onsite inspection, in space and stockroom design, control IT supply, coordinate operative system and web tools training to store managers and staff members
• Ensure a correct understanding and execution of all the retail procedure
• Plan annual budget and manage all expense for boutique operation including uniform, stationery, and other related costs.
• Support boutiques through visits and indirect communication in their efforts to improve sales performance.
• Set the operation to ensure a client-centric approach in all activities under Retail Excellence.

Qualifications

• Excellent communication skills
• Proficient in Excel, Word and PowerPoint
• At least 7 years working experience in retail business
• Pro-active, sense of responsibility for store operation
• Positive attitude
• Ability to learn and retain information quickly
• Experience in retail operation
• Fluency in English is essential (written and verbal)

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