Client Service Specialist - Seoul, South Korea
1주 전
Job summary
Serve clients' primary point of contact providing proactive updates on shipment status addressing any inquiries or concerns Build strong client relationships through effective communication personalised service Oversee complete shipment lifecycle from booking to final delivery Prepare verify manage shipping documentation ensuring accuracy compliance with import/export regulations Liaise carriers customs brokers internal teams ensure timely dispatch delivery shipments Coordinate problem resolution handle delays discrepancies unforeseen issues during transit Maintain accurate client shipment records using company's transportation management systems TMS generate regular reports freight activities client feedback service performance metrics inform process improvements Stay informed local national international shipping regulations industry best practices Ensure processes adhere safety legal quality standards
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유사 직무
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