- Enhance client experience & service level in BTQ : You will ensure consistent excellence of the Maison's experience for clients and deliver Maison's client experience service training program & follow up coaching. You will monitor mystery shopping / client feedback results and develop action plans. You will also support CRC team to deliver a seamless omnichannel client service experience including all knowledge of the services and products.
- Coach BTQ and CRC staffs to elevate talent pool: You will conduct coaching actions that are tailor-made to the BTQ to improve commercial results and staff productivity. You will provide motivation & coaching skills tailored to the capabilities of each group.
- Draw up a year/monthly coaching plan & training sessions (focus on in-boutique): You will design a learning plan tailored to close the knowledge and skills gap. You will develop coaching activities to adapt the Maison's training program and method and propose annual coaching calendar in alignment with the training objectives and budget.
- Assist / Follow up Maison's key trainings by the level of knowledge & occasion: You will assist in conducting induction programs for newcomers (In charge of ensuring the staff's soft-landing in terms of Maison & its creation knowledge) and support training events. You will collaborate with others to enhance training efficiency and provide better learning & development tools. You will stay up-to-date with the market trends and jewelry of a luxury market.
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Field Coach
5일 전
Van Cleef & Arpels Seoul, 대한민국. PermanentAre you a good match? · You have extensive experience in retail or luxury fashion & hospitality industry. · You are familiar with role-playing activities & giving constructive feedback. · You have excellent interpersonal skills and positive attitude. · You are reliable and inde ...
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Trainer Korea
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Charlotte Tilbury 서울특별시, 대한민국. 풀타임Taking direction from the Regional Education Manager, support the effective and inspirational delivery of all defined training materials across: · o The Charlotte Tilbury 'Magic Experience" service model and intermediate artistry development · o Facilitate new launch NPD and Skin ...
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Nutanix Seoul, 대한민국.The Opportunity · Nutanix is a leading cloud software organization disrupting the world's data space. We are seeking individuals who are business savvy, driven, with a continued passion for learning. We are seeking candidates with the knowledge of business development and the te ...
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Charlotte Tilbury Seoul, 대한민국. 풀타임The Role: · The Education Manager Korea will build and scale industry leading, brand first, blended training programs & services. Reporting into Brand Director KOREA, and collaborating across functions, as well as Global and APAC education teams, you will make impact in all terr ...
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Hilti Group Seoul, 대한민국.What's the role? · We're looking for the next generation of high-performing, post-graduate technical talents to take our company forward. This is a leadership development programme like no other, with international exposure and real responsibility from day one. · We're seeking ...
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Nutanix Seoul, 대한민국. Paid WorkHungry, Humble, Honest, with Heart. · The Opportunity · Nutanix is a leading cloud software organization disrupting the world's data space. We are seeking individuals who are business savvy, driven, with a continued passion for learning. We are seeking candidates with the knowled ...
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Financial Specialist
5일 전
McKinsey & Company Seoul, 대한민국. 풀타임You will be based in our Seoul office as part of our finance function reporting to the Finance Manager. You will also work closely with partners, associate partners and other office leadership in relation to your responsibilities for project-based economics and operational financ ...
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ZEISS Group Seoul, 대한민국. 풀타임Customer training and application support · Provision of professional equipment demonstration and optimization solutions based on customer needs · Supporting solution or workflow development and implementation at customer sites · New market development by providing introduc ...
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AstraZeneca Seoul, 대한민국. 풀타임Description · Role description: · The Director Site Management & Monitoring (DSMM) is accountable for delivering the committed · part of all clinical interventional studies under their supervision according to agreed resources, · budget and timelines complying with AZ Procedur ...
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Retail Training
5일 전
Aesop Seoul, 대한민국. 풀타임PURPOSE OF ROLE · The Retail Training & Performance Manager has the primary responsibility to build retail capability and drive performance within their Region. Through consistent planning and execution, they ensure all retail employees are trained and developed to deliver the h ...
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Sr. MSL
5일 전
Lilly Seoul, 대한민국. 풀타임We're looking for people who are determined to make life better for people around the world. · Purpose: · Scientific and Clinical Experts (SEs/CEs) are individuals who are noted for their expertise in a therapeutic area and as a result, have special needs for in-depth and cuttin ...
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Hilti Group Seoul, 대한민국.What's the role? · We're looking for the next generation of high-performing, multi-lingual, post-graduate talents to build on their Finance expertise and become our future business leaders. Hilti Outperformer is a global management development program like no other, with real re ...
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Customer Engineer
5일 전
Nokia Seoul, 대한민국. 풀타임About Nokia · At Nokia we create the technology to connect the world. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned No ...
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Manager, eCommerce
1일 전
Tapestry Seoul, 대한민국.Explore the possibilities across our global house of brands. · Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunit ...
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Manager, eCommerce
1일 전
Tapestry Seoul, 대한민국.Explore the possibilities across our global house of brands. · Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunit ...
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Sr. MSL
6일 전
Lilly Seoul, 대한민국.At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve th ...
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Application Engineer
1일 전
Festo Seoul, 대한민국.Application Engineer · Purpose / Mission · Providing best technical consulting and solutions to optimize machine performance and maximize sales. Establish technical trust based on high level industry segment and product technology knowledge in the pre-sales phase · Key Accounta ...
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Thermo Fisher Scientific Seoul, 대한민국. 풀타임As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide ou ...
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Microsoft Seoul, 대한민국. 풀타임Overview · Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth minds ...
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Manager, Analytics
5일 전
NielsenIQ Seoul, 대한민국. 풀타임Job Description · The role of Manager, Analytic & Insight within Retail Measurement Service (RMS) organization is enabling the RMS business and clients to meet critical business needs: client satisfactions and financial objectives, by: · Conducting advanced issue-based analyses ...
Field Coach - Seoul, 대한민국. - Richemont
설명
Are you a good match?
You have extensive experience in retail or luxury fashion & hospitality industry.
You are familiar with role-playing activities & giving constructive feedback.
You have excellent interpersonal skills and positive attitude.
You are reliable and independent, presentable and team player.
You are fluent in English. (verbal & written)
What are we expecting from you?
More than a role.... We recruit for a career
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by the HR team for an interview. Along the recruitment process you will meet with local Training Manager, local TA Manager, local HRBP, local Retail Director. Otherwise, you will receive an email to inform you that your application is unsuccessful.
