- Provides customer technical support for one or more Company products or services, including pet and other animal healthcare-related products for veterinarians, medical diagnostic and water-testing equipment, and other products and services.
- Support may consist of answering customer questions, explaining products and services, instructing use of equipment, coordinating and assisting with equipment installations, configuring computer system hardware or software, troubleshooting and repairing system, database or data communication issues, customer order entry and billing, or other priorities.
- Determines customer needs, researches, and provides solutions, coordinating with other team members as needed.
- Ensures ongoing customer satisfaction and continuing strong customer relationships.
- Supports quality management system and other compliance requirements.
- Associate degree, bachelor's degree, or equivalent preferred. A combination of education and experience is required.
- High-quality customer-facing interpersonal skills, with experience working with customers and maintaining good customer relationships.
- Technical record-keeping management skills.
- Reasoning and analytical skills to resolve issues.
- Phone skills, with the ability to establish rapport.
- Attention to detail.
- Organized with the ability to multi-task.
- Ability to work independently and as part of a team.
- Supervisory skills, if a lead position.
- Communication skills, both verbal and written, including the ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly, and understandable manner.
- Personal computer skills, including Microsoft Office.
-
Autodesk Seoul, 대한민국. 풀타임Position Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing te ...
-
Autodesk Seoul, 대한민국. Paid WorkJob Requisition ID # · 24WD76383 · 직무내용 · Autodesk Media & Entertainment (M&E) 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를해결하고다른사람을돕는것을좋아하십니까? · 고객경험증대에대한열정이있습니까? · 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED ...
-
Autodesk Seoul, 대한민국. Paid WorkJob Requisition ID # · 24WD76383 · 직무내용 · Autodesk Media & Entertainment (M&E) 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를해결하고다른사람을돕는것을좋아하십니까? · 고객경험증대에대한열정이있습니까? · 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED ...
-
Autodesk Seoul, 대한민국. Paid WorkJob Requisition ID # · 24WD76331 · 직무내용 · Autodesk Inventor, Fusion 360, CAM 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까? · 고객 경험 증대에 대한 열정이 있습니까? · Inventor, Fusion 360, CAM 또는 이에 상응하는 ...
-
Autodesk Seoul, 대한민국. Paid WorkJob Requisition ID # · 24WD76331 · 직무내용 · Autodesk Inventor, Fusion 360, CAM 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까? · 고객 경험 증대에 대한 열정이 있습니까? · Inventor, Fusion 360, CAM 또는 이에 상응하는 ...
-
Autodesk Gangnam-gu, 대한민국. 풀타임Position Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing te ...
-
Element Solutions Inc Siheung-si, 대한민국.Business Overview · Element Solutions Inc. (NYSE: ESI) is a leading specialty chemicals company whose operating businesses (see below) formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological process ...
-
Element Solutions Inc Siheung-si, 대한민국.Business Overview · is a leading specialty chemicals company whose operating businesses (see below) formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enabl ...
-
Media Seoul, 대한민국.The Opportunity · We are looking for a Senior Data Consultant to offer client support for our APAC enterprise client team. As a Senior Data Consultant you will own relationships with stakeholders and various client-side departments to oversee design, development, and utilisat ...
-
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Come join the AWS Korea Data & AI Sales Specialist team and help make GenAI (Generative Artificial Intelligence) history Hundreds of thousands of customers rely on AWS AI/ML (Artificial Intelligence/Machine Learning), designed from the ground up to support the needs of modern Gen ...
-
Amazon Seoul, 대한민국. Paid WorkCome join the AWS Korea Data & AI Sales Specialist team and help make Analytics history Hundreds of thousands of customers rely on AWS Analytics, designed from the ground up to support the scale, performance, and availability needs of modern Analytics applications. As a Senior An ...
-
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Come join the AWS Korea Data & AI Sales Specialist team and help make Analytics history Hundreds of thousands of customers rely on AWS Analytics, designed from the ground up to support the scale, performance, and availability needs of modern Analytics applications. As a Senior An ...
-
Philips Seoul, 대한민국. 풀타임Job Title · Modality Sales Manager, IGT-SJob Description · In this role, you would be will be · Developing and executing a growth plan in close partnership with the APAC and global businesses. You will be responsible to manage IGT-S business for Korea. · You will be responsible f ...
-
Philips Seoul, 대한민국. 풀타임**[About Position]** · * Business: Health Systems · * Job Title: Modality Sales Manager, IGT-S (Image Guided Therapy-Solutions) · * Location: Seoul, Korea · **In this role, you would be will be** · Developing and executing a growth plan in close partnership with the APAC and glob ...
-
Netflix Seoul, 대한민국.ROLE As a team, we champion the end user to drive their success through technology. · We simplify the complex. · As a Learning Engine for Netflix, Netflix Technology team (N-Tech) will seek out the friction users experience with technology and convert user friction into the fuel ...
-
Netflix Seoul, 대한민국. 풀타임· ROLE · As a team, we champion the end user to drive their success through technology. We simplify the complex. As a Learning Engine for Netflix, Netflix Technology team (N-Tech) will seek out the friction users experience with technology and convert user friction into the fuel ...
-
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, cloud computing background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building n ...
-
OTB Seoul, 대한민국. 풀타임[OTB Korea] Merchandising Specialist - Marni · About OTB Group · OTB is an international fashion group comprising the iconic, unconventional brands Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. It also controls the Staff International and Brave Kid companies and ...
-
Senior HR Specialist
6일 전
Hyatt Corporation Seoul, 대한민국. 풀타임Senior HR Specialist (Korean National Only) (Contract Role) · Global Property & Guest Services Global Property and Guest Services Hub - Seoul KR SeoulHuman ResourcesAdministrativeFull-timeReq ID: SEO001902 Summary · The Senior HR Specialist is responsible for assisting in the ...
-
Richemont Seoul, 대한민국.JOB TITLE Specialist Performance & Operation Executive · REPORTING TO Specialist Performance & Operations Manager · LOCATION Korea · MAIN PURPOSE · Performance & Operations Executive will be responsible to assist the Cartier SP team with providing adequate business insights and a ...
Inside Technical Support Specialist - Seoul, 대한민국. - IDEXX
설명
As an Inside Technical Support Specialist, you will perform customer service activities for internal and external customers, providing information, resolving issues, and ensuring customer satisfaction. You will respond to customers, via phone and other channels, addressing their questions, issues, and concerns.
Primary Responsibilities
Education:
Required skills:
Why IDEXX:
We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
