Field Application Engineer - Suwon-si, 대한민국. - Entegris

Entegris Suwon-si, 대한민국.

위치: Talent KR S2 - 3일 전

풀타임

설명

Job Description:

*This position has been opened due to business expansion.

Position Summary

The Field Applications Engineer is dedicated to the support of Lithography products spending significant time onsite with key customers. The role is tasked with coordinating activities across all segments of the Advanced Materials Handling Division and Microenvironments Business Unit, including Sales, Product Management, Quality, and Engineering. This Individual Contributor will be designated as the primary point of contact for all facets of support in this strategic growth area for Entegris.

Roles & Responsibilities

1. Coordinate Technical Service Support & Incoming Inspection

Close collaboration onsite at customer, directly involved with incoming product inspection
Direct communication with Entegris manufacturing regarding inspection outcomes
Serve as critical Voice of Customer working with manufacturing to identify rejectable defects and work toward solutions, serve as liaison back to customer regarding status and progress.
Develop expertise in correlating results of visual and automated inspection activities and in the operation and interpretation of automated sampling results.
Ownership of all facets of inspection process and reporting.
Maintain alignment with Commercial team, Key Account Management, Regional leadership
Assist is driving customer evaluation/qualification of Litho products both Continuous Improvements (CIP's) and new Litho products.

2. Technical Leadership

Coordinate as needed with Entegris cleaning/recertification center.
Coordinate/accompany customer on site audit activities, in-country and international
Coordinate alignment of BU objectives with Regional Sales teams.
Own technical relationships and develop/maintain a high level of expertise in designated product and application areas
Researches and maintains expert technical knowledge of products and applications.
Collaborates with product management and marketing communications to write technical literature, white papers, manuals, data sheets and related product information as needed.
Coordinates and supports ongoing product training programs internally and externally.

Knowledge / Skills / Abilities

Ability to communicate complex technical issues to customers (both internal and external)
Strong problem-solving skills (issues containment, root cause analysis, corrective action.
Capacity to understand specific technical requirements as well as sound product knowledge
Able to identify problems and significantly improve, change or adapt existing techniques
Proficiency in use of Excel, Word and PowerPoint
Ability to travel globally
Language Ability: English proficiency required

Competency

Technical Expertise: Depth of knowledge and skill in a technical area.
Interpersonal Awareness: The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others.
Attention to Communication: Ensuring that information is passed on to others who should be kept informed.
Customer Orientation: Demonstrated concern for satisfying one's external and/or internal customers.
Satisfy Customers: Assess client's needs, understand from client's perspective and act professionally. Create value for the client and foster customer royalty.
Results Orientation: Focusing on the desired end result of one's own or one's units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

Education / Experience

More than 5 years of semiconductor market experience.
Experience in Lithography technology area preferred
Bachelor's Degree in engineering or highly related field preferred

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기타 Field Application Engineer 채용공고