- Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
- When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
- Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Knowledge of Optical/eBeam metrology and Inspection, equipment, process, application
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
- Explains difficult or sensitive information; works to build consensus
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Cymer Customer Support Engineer
위치: Talent KR S2 - 3일 전
ASML Hwaseong-si, 대한민국. 풀타임SUMMARY · Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resour ...
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E-Beam Technical Support Engineer
위치: Talent KR S2 - 3일 전
3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임Description · CSE phone Support via escalation bases and Fly and fix support and customer meeting · Data analyze and making improvement plan and standardize such as requesting CIP. · Responsible for providing technical support to field engineers, technicians, and product support ...
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SBU Commonspec Customer Support Engineer
위치: Talent KR S2 - 3일 전
3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임Description · Be in charge of Common Rule related manufacturing which Samsung request from equipment company. · Responsible for providing Samsung Common Spec's technical support and training/introducing to Div, MFG and field. · Responsible for getting Audit Pass in field from S ...
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KSBU RAPID Customer Support Engineer
위치: Talent KR S2 - 3일 전
3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임Description · Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. · Ensures equipment enhances customer production. · Repairs and updates equipment at customer facility. · Repairs of system level problems (which have m ...
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Cloud Support Engineer
위치: beBee S2 KR - 12시간 전
Amazon Seoul, 대한민국. 풀타임· Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploym ...
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Cloud Support Engineer
위치: Talent KR S2 - 3일 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deployment ...
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Cloud Support Engineer
위치: Talent KR S2 - 3일 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deployment ...
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Cloud Support Engineer
위치: beBee S2 KR - 12시간 전
Amazon Seoul, 대한민국. 풀타임· Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploym ...
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공정 엔지니어(Process Support Engineer) 인재 등록
위치: Talent KR S2 - 3일 전
Applied Materials Hwaseong-si, 대한민국. 풀타임[Semiconductor 분야] · 공정 엔지니어(Process Support Engineer) 인재 등록 · 근무지 ──────────────────────────────────────────── · 화성, 평택, 이천 * 채용 및 모집 부서에 따라 변동 가능 · 주요 수행업무 ──────────────────────────────────────── · - 고객과의 소통을 통해 로드맵을 이해하고 기술적인 요구사항을 반영하여, Applied Materials · 의 비즈니스 기회를 창 ...
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PDC(SEMVision - Defect Analysis) Process Support Engineer
위치: Talent KR S2 - 3일 전
Applied Materials Hwaseong-si, 대한민국. 풀타임Key Responsibilities · Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. · When necessary, works closely with customer to optimize tool performance to meet cu ...
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DDP(CVD-Dielectric Deposition) Process Support Engineer
위치: Talent KR S2 - 3일 전
Applied Materials Hwaseong-si, 대한민국. 풀타임Key Responsibilities · Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. · When necessary, works closely with customer to optimize tool performance to meet cu ...
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Support Engineering
위치: Talent KR S2 - 3일 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
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Support Engineering
위치: Talent KR S2 - 3일 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
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Support Engineering
위치: beBee S2 KR - 4일 전
Microsoft Corporation Seoul, 대한민국. Paid WorkWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...
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Cloud Support Engineer, People with disabilities
위치: Talent KR S2 - 3일 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 technical issue에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network ...
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Application Support Engineer
위치: Talent KR S2 - 3일 전
MathWorks Seoul, 대한민국.Job Summary · Job: 32495-JYU · Location: · Department: · As an Application Support Engineer based in our Seoul office you will help our customers solving complex technical issues related to MATLAB, Simulink and our entire suite of products. The list of applications includes Dat ...
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Cloud Support Engineer
위치: Talent KR S2 - 3일 전
Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임ABOUT US · Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantag ...
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Technical Support Engineer
위치: Talent KR S2 - 3일 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
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Application Support Engineer
위치: beBee S2 KR - 1일 전
MathWorks Seoul, KR, 대한민국. 풀타임Resumen del empleo · MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad e ...
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Advanced Support Engineer
위치: Talent KR S2 - 3일 전
Fortinet Seoul, 대한민국. 풀타임Location: Korea (Seoul) · Role Overview: · Fortinet is growing and we are expanding our APAC technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the APAC region. · We require ...
PDC(Optical Inspection) Process Support Engineer - Hwaseong-si, 대한민국. - Applied Materials
설명
Key Responsibilities
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
Qualifications
Education:
Bachelor's DegreeSkills:
Certifications:
Languages:
Years of Experience:
4 - 7 YearsWork Experience:
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Relocation Eligible:
No