- Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
- When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
- Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Knowledge of Optical/eBeam metrology and Inspection, equipment, process, application
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
- Explains difficult or sensitive information; works to build consensus
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ASML Hwaseong-si, 대한민국. 풀타임SUMMARY · Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resour ...
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Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deployment ...
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Amazon Seoul, 대한민국. 풀타임· Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploym ...
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3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임Description · CSE phone Support via escalation bases and Fly and fix support and customer meeting · Data analyze and making improvement plan and standardize such as requesting CIP. · Responsible for providing technical support to field engineers, technicians, and product support ...
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3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임Description · Installation and Warranty support · Field service activities associated with troubleshooting, diagnostic and repairing highly complex SPTS equipment at customer wafer fab facility. · Resolve installation / upgrading problems. · Coordinate equipment schedule to mini ...
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3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임Description · Be in charge of Common Rule related manufacturing which Samsung request from equipment company. · Responsible for providing Samsung Common Spec's technical support and training/introducing to Div, MFG and field. · Responsible for getting Audit Pass in field from S ...
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Amazon Seoul, 대한민국. 풀타임· Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploym ...
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Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deployment ...
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3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임Description · Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. · Ensures equipment enhances customer production. · Repairs and updates equipment at customer facility. · Repairs of system level problems (which have m ...
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Applied Materials Hwaseong-si, 대한민국. 풀타임Key Responsibilities · Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. · When necessary, works closely with customer to optimize tool performance to meet cu ...
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Applied Materials Hwaseong-si, 대한민국. 풀타임Key Responsibilities · Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. · When necessary, works closely with customer to optimize tool performance to meet cu ...
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Support Engineering
1주 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
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Support Engineering
1주 전
Microsoft Corporation Seoul, 대한민국. Paid WorkWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...
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Support Engineering
5일 전
Microsoft Seoul, 대한민국. 풀타임Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
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Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 technical issue에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network ...
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IT Support Engineer
1주 전
Excis Compliance ltd Seoul, 대한민국.Installing and configuring client computer systems. · Responding to client IT support requests. · Meeting with clients to diagnose software, networking, or hardware issues. · Providing technical support on-site or via remote-access systems. · Offering solutions that meet the need ...
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MathWorks Seoul, KR, 대한민국. 풀타임Resumen del empleo · MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad e ...
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MathWorks Seoul, KR, 대한민국. 풀타임Resumen del empleo · MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad e ...
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Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임ABOUT US · Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantag ...
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Fortinet Seoul, 대한민국. 풀타임Location: Korea (Seoul) · Role Overview: · If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits. · Responsibilities: · Supp ...
PDC(SEMVision - Defect Analysis) Process Support Engineer - Hwaseong-si, 대한민국. - Applied Materials
설명
Key Responsibilities
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
Qualifications
Education:
Bachelor's DegreeSkills:
Certifications:
Languages:
Years of Experience:
4 - 7 YearsWork Experience:
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 10% of the TimeRelocation Eligible:
No
