- Position: Director - Retail Excellence & Operation
- Department: Retail Management
- Location: Seoul Office (Jung-gu) Main Responsibilities:
- Develop and implement global retail excellence initiatives to enhance the customer experience and drive sales performance.
- Define and communicate retail KPIs, standards, and best practices to ensure consistency and excellence across all Louis Vuitton stores.
- Conduct regular performance assessments and audits of retail operations to identify areas for improvement and implement corrective actions.
- Collaborate with retail learning & development function to enhance the capabilities of retail teams, ensuring a high level of product knowledge and service standards.
- Analyze market trends and consumer insights to identify opportunities for innovation and continuous improvement within the retail environment.
- Work closely with cross-functional teams, including merchandising, communication, and operations, to drive integrated retail strategies and initiatives.
- Establish strong relationships with key stakeholders to drive a culture of excellence and continuous improvement within the organization.
- Collaborate with regional retail teams to align on strategic priorities and drive operational excellence in all markets.
Profile - Bachelor's degree in business administration, Marketing, or a related field. Master's degree preferred.
- 10+ years of experience in retail operations and management, with at least 3 years in a strategic leadership role.
- Extensive knowledge of luxury retail industry trends and best practices.
- Proven track record of driving retail excellence and achieving business results in Korea.
- Strong analytical and strategic thinking skills, with the ability to translate insights into actionable plans.
- Excellent communication and presentation skills, with the ability to influence and collaborate at all levels of the organization.
Additional information - 채용절차: 서류전형 - 면접전형 - 최종합격 면접은 2회 이상 진행될 수 있으며, 면접 대상자에 한해 연락 드립니다.서류 합격자에 한하여 결과 통보되며, 서류접수 순으로 검토 진행되니 빠른 지원 부탁드립니다.
- 영문 이력서(경력 상세 기재 / 각종 증빙서류는 합격자에 한해 추후제출)
- 이력서 제목 기재 시 'Retail Excellence_홍길동'으로 제출 요망
- 문의사항: 으로 이메일 문의 바랍니다.
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설명
Position
As the Retail Excellence Director, you will play a key role in defining and implementing strategies to drive exceptional performance across our Korea retail network. If you are a visionary leader with a passion for luxury retail and a drive for operational excellence, we invite you to join Louis Vuitton as our Retail Excellence Director and be a part of a global brand that is dedicated to delivering exceptional experiences to our customers around the world.
