잡스
>
Seoul

    Senior Technician, Technical Support - Seoul, 대한민국. - Dell

    Dell
    Dell Seoul, 대한민국.

    6일 전

    Default job background
    풀타임
    설명
    What you'll achieve

    As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

    You will:


    • Solve complex problems for customers and be on top of ambitious expectations
    • Partner closely with customers while communicating proactively regarding overall progress of queries
    • Exhibit first-class customer service
    • Drive operational excellence through quality closures and efficient management of issues
    • Have the opportunity to mentor and coach other team members
    Take the first step towards your dream career
    Every Dell Technologies team member brings something unique to the table.

    Here's what we are looking for with this role:

    Essential Requirements


    • Minimum of 2 years of related experience
    • World-class customer service, phone etiquette and work ethic
    • Ability to excel under pressure
    • Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
    Desirable Requirements


    • Experience with job-associated databases or software


  • Singtel Group Seoul, 대한민국. 풀타임

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining S ...


  • Microsoft Seoul, 대한민국. 풀타임

    Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...


  • Singtel Group Seoul, 대한민국. 풀타임

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining S ...


  • Singtel Group Seoul, 대한민국.

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining S ...


  • Singtel Seoul, 대한민국. 풀타임

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining S ...


  • Autodesk Seoul, 대한민국. 풀타임

    Position Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing te ...


  • Singtel Group Seoul, 대한민국.

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining S ...


  • Autodesk Seoul, 대한민국. Paid Work

    Job Requisition ID # · 24WD76383 · 직무내용 · Autodesk Media & Entertainment (M&E) 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를해결하고다른사람을돕는것을좋아하십니까? · 고객경험증대에대한열정이있습니까? · 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED ...


  • Autodesk Seoul, 대한민국. Paid Work

    Job Requisition ID # · 24WD76383 · 직무내용 · Autodesk Media & Entertainment (M&E) 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를해결하고다른사람을돕는것을좋아하십니까? · 고객경험증대에대한열정이있습니까? · 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED ...


  • Autodesk Seoul, 대한민국. Paid Work

    Job Requisition ID # · 24WD76331 · 직무내용 · Autodesk Inventor, Fusion 360, CAM 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까? · 고객 경험 증대에 대한 열정이 있습니까? · Inventor, Fusion 360, CAM 또는 이에 상응하는 ...


  • Autodesk Seoul, 대한민국. Paid Work

    Job Requisition ID # · 24WD76331 · 직무내용 · Autodesk Inventor, Fusion 360, CAM 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다. · 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까? · 고객 경험 증대에 대한 열정이 있습니까? · Inventor, Fusion 360, CAM 또는 이에 상응하는 ...


  • SAS Seoul, 대한민국.

    Associate Technical Support Engineer - Rotational Program (Early Career) · Job Locations KR-Seoul Requisition ID Job Category Technical Support Travel Requirements None We're the leader in analytics. Through our software and services, we inspire customers around the world to tr ...


  • IDEXX Seoul, 대한민국. 풀타임

    As an Inside Technical Support Specialist, you will perform customer service activities for internal and external customers, providing information, resolving issues, and ensuring customer satisfaction. You will respond to customers, via phone and other channels, addressing their ...


  • Datadog Seoul, 대한민국.

    Technical Support Engineer 1 · Seoul, South Korea · #LI-SL1 · We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our tec ...


  • Ciena (Asia) Limited Korea Branch Seoul, 대한민국. 풀타임

    Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—drivi ...


  • Okta, Inc. Seoul, 대한민국.

    Get to know Okta · Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move thr ...


  • Autodesk Gangnam-gu, 대한민국. 풀타임

    Position Overview · We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing te ...


  • 3030 K-T Inc Korea Hwaseong-si, 대한민국. 풀타임

    Description · CSE phone Support via escalation bases and Fly and fix support and customer meeting · Data analyze and making improvement plan and standardize such as requesting CIP. · Responsible for providing technical support to field engineers, technicians, and product support ...


  • Amazon Web Services Korea LLC Seoul, 대한민국. 풀타임

    Cloud Support Associate (CSA)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSA는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploymen ...


  • Amazon Seoul, 대한민국. 풀타임

    · Cloud Support Associate (CSA)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSA는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다. · Computing (Linux/Windows) · Networking, Security · Storage & Contents Delivery Network · Deploy ...