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    Engagement Manager, Professional Services Korea - Seoul, 대한민국. - Amazon Web Services Korea LLC

    Amazon Web Services Korea LLC
    Amazon Web Services Korea LLC Seoul, 대한민국.

    위치: Talent KR S2 - 3일 전

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    풀타임
    설명

    At Amazon Web Services (AWS) Professional Services, we're hiring Engagement Managers to lead internal AWS, external partner, and customer teams.

    Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes.

    These professional services engagements focus on AWS solutions to help customers and partners remove constraints and accelerate their journey to AWS.

    Amazon Web Services (AWS)에서는 AWS 컨설턴트, 외부 파트너 및 고객을 리딩할 Engagement Manager를 찾고 있습니다. Engagement Manager는 고객이 비즈니스 목표를 실현할 수 있도록 AWS 클라우드를 활용한 다양한 유형의 프로젝트의 딜리버리를 리딩합니다.

    Key job responsibilities

    DELIVERY

    • Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, milestones, budgets, and defining success criteria.
    • Demonstrate hands on expertise in project management and agile best practices across large and complex engagements.
    • Lead project team to achieve customers' business outcomes by managing issues, risks, decisions, dependencies, and action items.
    • Collaborate with AWS internal stakeholders to seek to understand our customers' needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.

    COMMUNICATION

    • Excellent presentation, communication, and relationship building skills, across all levels of management.
    • Interface with various customers and internal AWS stakeholders which consists of senior leadership teams and project-level resources such as SMEs.

    TEAMING

    • Proven success in working with dispersed teams and executive leadership in a complex customer environment.
    • Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
    This is a customer-facing role. You will be required to travel to customer locations to deliver professional services when needed.

    딜리버리

    • 고객의 요구 사항, 사업영역 및 성공지표에 대한 이해를 바탕으로 AWS 영업, 프리세일즈, 트레이닝 및 지원 팀과 협력하여 고객의 기대를 상회하는 솔루션을 제공
    복잡한 프로젝트 전반을 관리하고, 애자일 모범 사례에 대한 전문 지식 제공

    • 프로젝트 거버넌스 계획/일정, 팀 목표, 주요 마일스톤, 예산 관리와 성공지표 정의를 포함하는 프로젝트 life cycle의 모든 단계를 성공적으로 계획, 구성 및 관리
    • 프로젝트팀이 고객의 비즈니스 성과와 목표를 달성하도록 이슈, 리스크, 의사 결정 및 업무를 관리 및 지원
    예산과 마감일의 압박 속에서 책임감을 가지고 일할 수 있는 능력

    솔루션

    • 고객의 환경과 제약 사항에 대한 이해를 바탕으로 개인 혹은 다양한 조직을 리딩하여 프로젝트 목표를 분석하고 달성하기 위한 계획 수립을 통해 AWS 팀 멤버, 관계자 / SME 및 서드 파티의 목표 달성을 지원
    • 전략적 사고를 통해 프로젝트 목표를 달성하기 위한 계획의 수립 및 실행
    • 고객의 사업/재무적인 목표 달성을 지원
    커뮤니케이션

    • 뛰어난 프레젠테이션 및 의사 소통 (구두 및 서면) 능력
    • 외부 경영진 레벨 및 내부 AWS 이해 관계자와의 커뮤니케이션
    팀워크

    • 복잡한 고객 환경에서 다양한 팀 및 경영진과의 협력 도출
    • Cross functional (로컬 또는 원격) 팀원, 주요 관계자, 임원 및 프로젝트에 관여하거나 영향을 받는 개인 또는 조직을 효과적으로 통합하고 동기를 부여하며 관계를 구축
    • 매트릭스 환경에서 다양한 업무 관계자를 관리
    • 다른 팀과의 협상, 갈등 조정, 긍정적인 영향력 행사 및 성과 도출
    A day in the life
    This is a customer-facing role. You will be required to travel to customer locations to deliver professional services when needed.

    고객을 대면하는 역할이며, 필요에 따라 전문적인 서비스 제공을 위하여 고객을 방문해야 할 수 있습니다.

    About the team
    Sales, Marketing and Global Services (SMGS)

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector.

    The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

    AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


    AWS 영업, 마케팅 및 글로벌 서비스 (SMGS) 는 크고 빠르게 성장하는, 공공 부문에서 엔터프라이즈에 이르기까지 고객의 성장을 돕는 역할을 합니다.

    AWS 글로벌 지원 팀은 글로벌 기업과 교류하며 고객의 성공을 돕습니다. 또한 AWS Support는 AWS 서비스를 기반으로 미션 크리티컬 애플리케이션을 구축하는 전 세계 고객 목록과도 파트너 관계를 맺고 있습니다.
    프로페셔널 서비스팀은 AWS 내 글로벌 서비스팀에 소속되어 있습니다.

    About AWS
    Diverse Experiences
    AWS values diverse experiences.

    Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

    If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

    We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

    Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth
    We're continuously raising our performance bar as we strive to become Earth's Best Employer.

    That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony.

    Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

    When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    다양성
    AWS는 다양한 경험을 중요하게 생각합니다. JD에 나와 있는 자격 및 기술을 모두 충족하지 못하더라도 지원자가 지원하도록 권장합니다. 경력을 이제 막 시작하였거나, 전통적인 경력을 쌓지 않았거나, 조금 다른 경험을 쌓았다고, 지원을 중단하실 필요는 없습니다.

    AWS를 선택해야 하는 이유
    아마존 웹 서비스 (AWS) 는 세계에서 가장 포괄적이고 널리 채택된 클라우드 플랫폼입니다.우리는 클라우드 컴퓨팅 시장을 개척했으며 혁신을 멈추지 않았습니다. 이것이 바로 가장 성공적인 스타트업부터 Global 500 기업에 이르는 고객이 AWS의 제품 및 서비스 제품군을 신뢰하는 이유입니다.

    일과 삶의 균형
    우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 안 됩니다.

    그렇기 때문에 유연한 근무 시간과 근무 방식이 우리 문화의 일부입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.

    포용적인 팀 문화

    AWS에서는 배우고 호기심을 갖는 것이 우리의 본능입니다.직원이 주도하는 어피니티 그룹은 서로 다른 점을 자랑스럽게 여길 수 있는 포용의 문화를 조성합니다.인종 및 민족에 관한 대화 (CORE) 및 AmazeCon (성별 다양성) 컨퍼런스를 포함하여 진행 중인 이벤트와 학습 경험은 우리가 우리의 독창성을 받아들일 수 있도록 영감을 줍니다.

    멘토십 및 경력 개발

    우리는 세계 최고의 고용주가 되기 위해 노력하면서 지속적으로 성과 기준을 높이고 있습니다.그렇기 때문에 더 다재다능한 전문가로 발전하는 데 도움이 되는 지식 공유, 멘토십 및 기타 경력 개발 리소스를 찾을 수 있습니다.

    일과 삶의 균형
    우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 절대 안 됩니다.

    이것이 바로 우리가 근무 문화의 일환으로 유연성을 추구하기 위해 노력하는 이유입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.

    We are open to hiring candidates to work out of one of the following locations:

    Seoul, KOR

    BASIC QUALIFICATIONS

    • Experiences in leading and delivering enterprise-level IT engagements
    • Experiences in leading multiple Agile teams (e.g. Scrum Masters, Product Owners) concurrently and/or at scale
    • 3+ years managing product lifecycle as Product Manager role
    • 3+ years of front-end technologist, engineer, or UX prototyper experience
    • Experience with web, mobile web, or mobile app front-end development for complex workflows and for end users
    기본 요건

    • 대규모의 IT 프로젝트를 주도한 경험
    • 애자일 프로덕트 개발팀 (예: Scrum Master, Product Owner) 리딩 경험
    • 프로덕트 매니저로써 전체 라이프사이클 관리를 한 경험
    • UX Engineer 혹은 Technologist로써 프로덕트에 대한 고객 경험을 전체적으로 디자인 하고 관리 한 경험
    PREFERRED QUALIFICATIONS

    • Has at least one active agile product management certification
    • Experience using Scaled Agile frameworks (e.g. SAFe, LeSS)
    • Experience delivering cloud engagements
    • Has presented to C-level executives and/or senior leadership teams
    • Knowledge of technologies such as JavaScript/NodeJS, HTML/CSS, Responsive/Adaptive Design
    • Knowledge of Python, Javascript, and source control (Git)
    선호 요건

    • 애자일 프로덕트 메니지먼트 관련 자격증
    • 대규모 애자일 프레임 워크 사용 경험 (예: SAFe, LeSS)
    • 클라우드 프로젝트 경험
    • 임원진/고위 경영진 대상 발표 경험
    • Python, JavaScript/NodeJS, HTML/CSS, Responsive/Adaptive Design에 대한 지식과 경험
    #aws-korea-proserv-ap
    #AWSKOREA
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