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    Store Manager - Seoul, 대한민국. - H&M Group

    H&M Group
    H&M Group Seoul, 대한민국.

    위치: Talent KR S2 - 1일 전

    H&M Group background
    풀타임
    설명

    회사 설명

    회사 설명

    ARKET은 여성과 남성, 어린이를 위한 에센셜한 패션 아이템을 제공하며, 뉴 노르딕 베지테리안 카페를 함께 운영하는 모던한 라이프 스타일 마켓입니다. 우리는 고객이 좋은 선택을 하고 삶을 즐기며, 더 나은 세상을 위해 기여할 수 있도록 영감을 준다는 컨셉을 바탕으로 합니다. 패션과 음식, 향 뷰티 및 기능성 홈 제품에 이르기까지 좋은 제품을 쉽게 선택할 수 있도록 선별된 컬렉션을 제안하고 있습니다.
    ARKET은 2017년 H&M 그룹에서 새롭게 선보인 브랜드이며, 17년 8월 영국 런던에서 첫 매장을 오픈하였습니다. 노르딕 헤리티지와 소울을 기반으로 한 ARKET은 스웨덴어로 '종이 한 장'을 의미합니다. 이는 창의성과 혁신성, 개방성과 열린 마음을 상징하며, 우리의 디자인에 영향을 주는 심플함의 미학과 연결됩니다.

    우리 비지니스의 핵심은 Quality, Sustainability, 그리고 Transparency 이며, ARKET의 미션은 좋은 품질의 제품을 오랜기간 입으며, 모두에게 사랑받을 수 있는 Lifestyle destination이 되는 것입니다.

    직무 설명

    직무정보

    Responsible for leading and developIng all departments including the cafe in store to optimize operations and achieve sales targets and budget. Provide a customer experience and ensure customer service levels while maximizing profitability.

    ARKET Store Experience Manager는 매장내 모든 부서의 운영을 최적화하여 매출 목표와 예산을 달성하는 데 책임을 가지고 뛰어난 고객 경험을 전달하여 수익성을 극대화하는 직무입니다.

    Lead and develop the entire store team by being a role model and inspire them to reach and exceed goals
    - Responsible for making sure all administrative procedures and routines are followed, i:e; staff planning, security and work environment
    - Ensure quality and standard on merchandising, sales activities, store operations, campaigns, stock and follow-up according to brand direction
    - Continuously evaluate and follow up on sales KPIs with your management team and initiate actions accordingly
    - Keep updated on and create awareness on assortment, materials and products for customer service experience
    - Set budget and goals for the store together with Area Manager and Cafe Manager and push it through in daily sales

    롤 모델로써 팀에 영감을 주고 발전시켜 목표를 넘어설 수 있도록 리딩합니다.
    - 모든 행정 절차와 루틴이 준수되도록 책임집니다.(예: 직원계획, 보안 및 작업환경)
    - 브랜드의 방향성에 따라 상품전시, 판매 활동, 매장 운영, 캠페인, 재고를 품질기준에 맞춥니다.
    - 매니저팀과 함께 지속적으로 세일즈를 평가하고 그에 맞는 행동을 취합니다.
    - 고객 서비스 경험을 위해 다양한 제품 및 상품에 대해 관심을 가지고 최신 정보를 유지합니다.
    - 에어리어매니저 및 카페매니저와 함께 매장의 예산과 목표를 설정하고 달성합니다.

    자격 요건

    자격 요건

    Experience from working in a high traffic retail environment
    Experience from team management position, not only within retail.
    High level of customer service skills
    Fluent in English, both verbally and in written

    리테일 업계 근무 경험(3년 이상)
    매니지먼트 팀, 매장 관리 업무 경력(2년 이상)
    고객 중심 사고와 뛰어난 고객 서비스에 대한 관심
    영어 가능자(verbally)

    추가 정보

    추가 정보

    ARKET은 다양한 복지혜택을 통해 직원에 대한 감사한 마음을 전달합니다.

    25 % 직원 할인 (H&M그룹의 모든 브랜드)
    연 2회 유니폼 지원금 지급
    연 1회 직원 건강검진
    경조사 휴가와 지원금
    장기근속자 특별 휴가 (Long service Contribution)
    HIP (장기근속 인센티브 프로그램)

    그 외에도 ARKET은 mentor-mentee training을 통해 New joiner가 브랜드와 팀을 알아갈 수 있는 충분한 교육을 제공하며, 입사 이후에도 다양한 Team building activity를 통해 환상적인 팀을 이루어 근무할 수 있도록 적극 지원합니다.


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