잡스
>
Seoul

    Senior Manager, Loyalty Korea - Seoul, 대한민국. - NielsenIQ

    NielsenIQ
    NielsenIQ Seoul, 대한민국.

    6일 전

    NielsenIQ background
    풀타임
    설명

    Job Description

    To be responsible for the operations side of your portfolio of customers after the initial sale. You'll work with other team members to drive the deployment and integration of NIQ Activate' deployment. You'll educate established customers about new functionalities, best practices, industry developments and otherwise increase the value Activate delivers to their organization. You will develop a deep understanding of customer engagement and the Activate platform so as to create and evolve best practices around the technology. You will be generating insights analysis for monthly business review to Client's top management.

    Responsibilities:

  • Passionate about delivering great work
  • Proactively engage each account to ensure that every Activate functionality and offering is being leveraged, maximizing the value of each Activate subscription
  • Work with customers to develop a plan, including metrics for success that outlines how Activate will be addressing their immediate and future needs.
  • Provide continuing education for customers to maximize product usage.
  • Work cohesively with Sales, Product, Support and Data to ensure fast and managed implementation and deployment.
  • Good working knowledge of the application of enabling technologies for customer experience and CRM
  • Manage relationships with client's relevant contacts across key business units (Retailer teams, Brand, Digital, Shopper Marketing).
  • Constantly think of innovative ways Activate can increase renewals and drive long term customer success. A proactive approach is taken for each account where cross-selling and up-selling is made a priority.
  • Liaise with customers to track additional requirements and features
  • Generate insights from NIQ total portfolio and connecting the dots with Activate's output for monthly business reviews
  • Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
  • Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division
  • Presentation skills; the ability to identify, structure and present compelling ideas and opportunities
  • Great collaboration with colleagues

    • Qualifications

  • Minimum Bachelor's Degree is required, Master's Degree is preferred
  • Over 5 years of working experience in FMCG (retailer/marketing/sales) or research-related industry experience (insights/category/shopper/agency)
  • Proven expert knowledge of the loyalty industry
  • Proficiency in using Microsoft Office and good analytical skills
  • Exceptional client management and negotiation skills
  • Gain the trust of everyone involved in assigned projects
  • Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams and be able to navigate through conflicting opinions
  • Effectively influence team members to complete their tasks on time and follow project management guidelines/channels
  • Excellent communication (written and verbal) and presentation skills, as well as the ability to communicate effectively at all levels within the organization
  • Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired
  • Ability to properly scope requirements, identify tasks, and determine the level of effort

    • Additional Information

    About NIQ

    NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

  • NielsenIQ

    Associate Director, Loyalty Korea

    3일 전

    NielsenIQ Seoul, 대한민국. 풀타임

    Job Description · RESPONSIBILITIES · Proactively develops client relationships by making efforts to listen to and understand the client; by anticipating and providing solutions based on client needs and giving high priority to client satisfaction · Ensure client services stan ...

  • NielsenIQ

    Senior Manager, Loyalty Korea

    6일 전

    NielsenIQ Seoul, 대한민국. 풀타임

    Job Description · To be responsible for the operations side of your portfolio of customers after the initial sale. You'll work with other team members to drive the deployment and integration of NIQ Activate' deployment. You'll educate established customers about new functionaliti ...

  • NielsenIQ

    Associate Director, Loyalty Korea

    6일 전

    NielsenIQ Seoul, 대한민국. 풀타임

    Job Description · RESPONSIBILITIES · Proactively develops client relationships by making efforts to listen to and understand the client; by anticipating and providing solutions based on client needs and giving high priority to client satisfaction · Ensure client services standa ...

  • Corporate

    Manager, Loyalty Marketing, South Korea

    3일 전

    Corporate Seoul, 대한민국. 풀타임

    JOB SUMMARY · The Manager, Loyalty Marketing, S. Korea & the Philippines is responsible for the planning, direction and management of all loyalty marketing initiatives for Area. This role will effectively pull through all sales, marketing, and member engagement activities that dr ...

  • UL, LLC

    Sales Manager

    3일 전

    UL, LLC Seoul, 대한민국. 풀타임

    · Korea Software Sales Supervisor will be the lead S&A sales leader who has overall responsibility for the successful sale of UL Solutions software products within the Korean market and development and execution of long-term divisional strategy to achieve key business objectives ...

  • Philips

    Field Service Technician, MR

    4일 전

    Philips Seoul, 대한민국. 풀타임

    **Job title:** · Field Service Technician · **Role Summary:** · + Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. · + Play a very important role in the growth of customer service business and sales business. ...

  • Swarovski

    eCommerce Onsite Merchandising Manager Korea

    6일 전

    Swarovski Seoul, 대한민국. 풀타임

    About the job · Your responsibilities include, but are not limited to: · Fully understanding eCommerce/consumer needs and competitive intelligence of KOREA. Being the main expert and spokesperson for business in the cluster, in direct contact with central team, eCommerce Local t ...

  • L'Oréal

    Kiehl's - CRM & Trade MKT Sr. Specialist~Manager

    1주 전

    L'Oréal Seoul, 대한민국. Jornada Completa

    [L'oreal Korea] Kiehl's - CRM & Trade MKT Sr. Specialist~Manager · JOB SUMMARY · Design customer journey of brand and execute different program to acquire and retain customer to brand through strong membership strategy. Develop seamless journey from both online and offline an ...

  • Tektronix

    Field Service Engineer

    3일 전

    Tektronix Seoul, 대한민국. 풀타임

    Responsibilities · : 6. Perform other work-related duties as assigned by supervisor or top-level management. · Qualifications: · Degree in a Technical field (Electrical and/or Mechanical), Applied Sciences or Engineering or equivalent education or experience. Specific experienc ...

  • GUCCI KOREA LLC

    GUCCI Senior Client Advisor

    6일 전

    GUCCI KOREA LLC Seoul, 대한민국. 풀타임

    Description · Role Mission · To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as "Gucci ambassador" the philosophy and the culture of the Brand · Key Accountabilities · Serve custome ...

  • Corporate

    Sales Merchandiser, GSO, Korea

    3일 전

    Corporate Seoul, 대한민국. 풀타임

    Job Number · Job Category Sales & Marketing · Location Korea Area Office, 3rd Floor Building Sambong-ro, Seoul, Seoul, Korea, Republic of VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · Job Summary · The Sales Merchandiser exec ...

  • Notion

    Korea Environment

    3일 전

    Notion Seoul, 대한민국.

    About Us: · We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them e ...

  • Richemont

    High Jewelry Client Assistant Manager

    3일 전

    Richemont Seoul, 대한민국.

    JOB TITLE HJ Client Assistant Manager · REPORTING TO HJ Client & Talent Development Manager · LOCATION Korea · MAIN PURPOSE · Responsible for planning and implementing Maison Client Programs, executing local and international events, managing HE client data, and assisting HJ Clie ...

  • DNV

    Sales Representative

    3일 전

    DNV Seoul, 대한민국. 풀타임

    Responsible for achieving growth in sales through new business development and ensuring service excellence to clients · Provide and structure solutions and help clients improve the quality and safety of their business performance through the application of internationally recogni ...

  • Marriott

    Sales Merchandiser, GSO, Korea

    3일 전

    Marriott Seoul, 대한민국. 풀타임

    **Job Number** · **Job Category** Sales & Marketing · **Location** Korea Area Office, 3rd Floor 94 Building 94 Sambong-ro, Seoul, Seoul, Korea, Republic of · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **Job Summary** · T ...

  • Tektronix

    Field Application Engineer

    1주 전

    Tektronix Seoul, 대한민국. 풀타임

    Responsibilities · Responsible for pre- and post-sales applications support in the assigned product portfolio, market segments and sales territories · To assist in providing Spectrum analyzer's technical support and business initiatives with RF background, and contribute to deve ...

  • Fortive

    Field Application Engineer

    6일 전

    Fortive Seoul, 대한민국. 풀타임

    Our Field Applications Engineer is responsible for performing duties to provide technical support to Tektronix personnel and customers. The engineer provides customer and sales force assistance by answering questions and resolving technical issues regarding products, solutions an ...

  • Richemont

    CRM Manager

    1주 전

    Richemont Seoul, 대한민국.

    JOB TITLE CRM manager · REPORTING TO RETAIL DIRECTOR · MAIN PURPOSE · The CRM Manager, Montblanc, is responsible for managing, guiding, and reinforcing all CRM, Clienteling and customer journey activities and performances in whole channels (Retail, Travel retail and Ecom) in Kor ...

  • Fortive

    Field Service Engineer

    2일 전

    Fortive Seoul, 대한민국. 풀타임

    SonixTM Summary: Sonix is a leading manufacturer of scanning acoustic microscopes and non-destructive testing equipment specializing in semiconductor packages and wafers. SonixTM was established in 1986 and has become the leader in our field by partnering with customers globally ...

  • Red Hat, Inc.

    Telco Operations Manager

    1주 전

    Red Hat, Inc. Seoul, 대한민국.

    About the job · The Red Hat Telecom Solution Delivery team is looking for an experienced Telecommunication Operations Manager in Seoul, Korea. In this role, you will need to have solid analytical skills and initiative to achieve a significant impact on our business. You will wo ...