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    Client Solutions Manager, Korea - Seoul, 대한민국. - TikTok

    TikTok
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    About the team

    TikTok's Global Business Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth.

    We provide strategic input and run high-impact campaigns to ensuring our customers have best-in-class tools and products at their fingertips.

    Client Solutions Manager(CSM) is a consulting expert who proposes optimization solutions for TikTok's performance & branding advertisement products to meet marketing purposes and campaign KPIs of major advertisers.

    In the sales stage, ideal candidates propose product scenarios and solutions for full-funnel advertising through sales team.

    In the post-sales stage, you will be responsible for data-driven monitoring and product proposals in the method of growth marketing to optimize advertising efficiency after the live campaign.

    In addition, Client Solutions Managers achieve advertisers' campaign goals and seek upselling opportunities by educating new TikTok advertising products and giving performance reviews.

    Responsibilities - Propose full funnel advertisement solutions & consultative presentations to advertisers in pre-sales pitching stage with the sales team- Educate clients on TikTok's advertising processes, products and best practices for performance & branding campaigns- Proactively analyze data to plan, setup and optimize performance & branding auction advertisement campaigns - Identify up-selling opportunities by monitoring campaign delivery and revenue growth- Conduct A/B tests and share feedback to develop new TikTok ad products and solutions- Build strong cross-functional collaboration and trust relationship with sales team via daily interaction, weekly review, and quarterly strategy plannings to support clients' needs


    • Bachelor's degree or above 3+ years of experience in performancebased campaign management in inhouse marketing, digital agencies, platforms or media side
    • Experience in managing selfserve digital advertising media as well as 3rdparty tracking tools like GA, Appsflyer, Adjust etc. for Web&App advertiser
    • Sales oriented mindset to upsell revenue from existing clients
    • Selfstarter with strong communication skills who can manage strategic client relationships
    • Fluent in both English and Korean, which could be used as working languages


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